The Making of Malaysia’s Leading Retail Pharmacy Chain

Keep scrolling to see how far we’ve come.

1994 - 2026

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2006

BIG opens its first outlet in Damansara Utama.

2017

BIG pharmacy grew organically to 12 retail outlets in Klang Valley between 2006 and 2017.

2018

BIG Pharmacy expanded beyond Klang Valley to Johor to target tourists and customers predominantly from Singapore through the acquisition of and merger with Red Cap Pharmacy.

2019

BIG Pharmacy expanded its retail outlet network in Johor through the acquisition of My Pharmacy.

2021

BIG Pharmacy expanded its footprint into the East Coast of Malaysia through the acquisition of an equity interest in Mercury Wellness.

Our
Growth

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1994

First outlet founded by 5 pharmacists.

2013

Grows to 85 outlets and becomes a public-listed company on Bursa Malaysia.

2014

CARiNG Pharmacy celebrated its 20th anniversary and continues to expand, surpassing 100 stores.

2020

7-Eleven Malaysia acquires 75% of CARiNG, strengthening its backing and growth.

2021

CARiNG later acquires Georgetown & Wellings Pharmacy, adding 26 stores.

2023

BIG CARING GROUP diversified and integrated its business to include manufacturing of pharmaceutical, nutraceutical and other healthcare products through the acquisition of an equity interest Yanling Holdings.

2025

BIG Pharmacy was awarded the Putra Aria Brand Awards 2025 (Gold in Retail Category for BIG Pharmacy) and the Putra Brand Awards 2025 (Bronze in Retail Category for CARiNG Pharmacy).

BIG CARING GROUP acquired YourPhysio, introducing physiotherapy to its business.

2026

BIG CARING GROUP acquires ICare Pharmacy.

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Raising the bar with integrated care

We’re the only vertically integrated pharmacy chain in Malaysia, with retail at its core and expanded access through manufacturing, importing, marketing, distributing and wholesaling of healthcare, pharmaceutical and nutraceutical products as well as the physiotherapy, tele-consultation and healthcare-related services.

With innovation at every step, we are setting new benchmarks in care delivery, operational excellence and future-ready growth for Malaysia and beyond.

Awards

Malaysia Book of Records

Largest Participant in CPR Relay 2016

CARiNG Pharmacy

The BrandLaureate

SMEs Best Brand Awards 2018 - 2019

BIG Pharmacy

Deloitte

Malaysia’s Best Managed Companies 2021

BIG Pharmacy

Deloitte

Malaysia’s Best Managed Companies 2022

BIG Pharmacy

Association of Accredited Advertising Agents Malaysia (4As)

Putra Aria Brand Award (Silver in Retail Category)

BIG Pharmacy

Deloitte

Malaysia’s Best Managed Companies

BIG Pharmacy

Sin Chew Daily

Malaysian Healthcare & Wellness Brand Award

BIG Pharmacy

SIDEC

Malaysia Top E-Commerce Merchant Awards (1st Runner Up)

CARiNG Pharmacy

Lazada

Lazada Top GMV Award

CARiNG Pharmacy

Marketing Interactive’s Loyalty & Engagement Awards

Silver - Best Use of CSR

CARiNG Pharmacy

Association of Accredited Advertising Agents Malaysia (4As)

Putra Aria Brand Awards (Gold in Retail Category )

CARiNG Pharmacy

Association of Accredited Advertising Agents Malaysia (4As)

Putra Aria Brand Award (Gold in Retail Category)

CARiNG Pharmacy

Association of Accredited Advertising Agents Malaysia (4As)

Putra Brand Award (Bronze in Retail Category)

BIG Pharmacy

Marketing Interactive’s Loyalty & Engagement Awards

Silver - Best Loyalty Programme Integration

CARiNG Pharmacy

SIDEC

Malaysia Top E-Commerce Merchant Awards (Finalist - Top Sales)

CARiNG Pharmacy

Creador Foundation

Creador ESG Impact Award

CARiNG Pharmacy

Malaysian Pharmacists Society

MPS Outstanding Project / Initiative Award

CARiNG Pharmacy

Majlis Tindakan Pengguna Negara

Top 500 Consumer Certification Trust Brand Award

Vitamode

Faculty of Pharmacy, UM

UM Public Health Campaign: Blood Donation Drive

CARiNG Pharmacy

SME Corp Malaysia

Enterprise 50 Award 2022

Yanling

Urban Health

Best Muscle Building Supplement - Vitamode HMB Powder 2021

Vitamode

Business Media International

Golden Bull Outstanding SME Award 2019

Yanling

The Asia Pacific Book of THE TOP

The 15th Asia Pacific International Honestly Enterprise Keris Award 2017 & 2018

AHC

Urban Health

Top Choice - Vitamode COQ10 with Ubiquinol 2016

Vitamode

Urban Health

Top Choice - Vitamode Superba Krill Oil 2016

Vitamode

Urban Health

Top Choice - Vitamode Redusterol 2016

Vitamode

Readers' Choice Awards

Winner Reader's Choice Awards - Best Eye Health Supplement 2015

Vitamode

The Malaysia Book of Records

Most Children Participation In Body Mass Index (BMI) Assessment

Big Caring Group

KSI

Malaysian Healthcare & Wellness Excellence Award

BIG Pharmacy

KSI

Malaysian Healthcare & Wellness Excellence Award

BIG Pharmacy

Malaysia Retail Chain Association (MRCA)

Most Sterling Achievement Retailer Award 2018

CARiNG Pharmacy

Malaysia Book of Records

Most Pharmacists Certified as Atopic Eczema Counsellors

Big Caring Group

The Appies

Best in Retail & Shopper Marketing

BIG Pharmacy

The Appies

Best in Healthcare & Wellness

BIG Pharmacy

Malaysian Pharmacists Society

MPS Excellence Awards

Big Caring Group

Loyalty & Engagement Awards Singapore

Best Loyalty Strategy - Collaborative Partnership (Gold)

CARiNG Pharmacy

Loyalty & Engagement Awards Singapore

Best Loyalty Strategy - Health & Wellness (Gold)

Big Caring Group

Loyalty & Engagement Awards Singapore

Best Regional Loyalty Campaign (Bronze)

CARiNG Pharmacy

Association of Accredited Advertising Agents Malaysia (4As)

Putra Brand Award (Bronze in Retail Category)

CARiNG Pharmacy

Association of Accredited Advertising Agents Malaysia (4As)

Putra Aria Brand Award (Gold in Retail Category)

BIG Pharmacy