BIG CARING GROUP
Code of Conduct

1. Our Commitment

At BIG CARING GROUP, we believe in doing business with integrity, respect, and accountability. This Code of Conduct outlines the standards of behavior we expect from our employees, partners, and stakeholders. It reflects our commitment to ethical business practices and responsible conduct in all interactions.

2. Applicability of the Policy

This Code applies to all employees, directors, vendors, contractors, suppliers, and other third parties engaged with BIG CARING GROUP. We expect all individuals associated with BIG CARING GROUP to:

  • Comply with all applicable laws and regulations
  • Conduct business honestly, transparently, and with fairness
  • Avoid any form of bribery, corruption, or unlawful conduct (refer to our Anti-Bribery and Corruption Policy)

3. Conflict of Interest

Everyone is expected to avoid situations where personal interests conflict with business responsibilities. If a potential conflict arises:

  • It must be disclosed to the appropriate BIG CARING GROUP
  • Decisions should always prioritize the interest of the company over personal or financial gain

4. Confidentiality and Data Protection

Confidential and proprietary information must be protected at all times. This includes:

  • Customer, employee, and partner data
  • Intellectual property and internal business information
  • Any non-public information acquired through your role or business dealings

5. Fair Dealing and Anti-Discrimination

We foster a respectful and inclusive environment. Discrimination, harassment, and unfair treatment—whether based on race, gender, age, religion, disability, or any other protected characteristic—are not tolerated. All business dealings must be conducted professionally, without coercion or abuse of power.

6. Responsible Use of Company Resources

Resources provided by BIG CARING GROUP—whether physical, digital, or intellectual—should be used responsibly and only for legitimate business purposes. This includes:

  • Avoiding misuse of equipment, systems, or finances
  • Maintaining accuracy in business records and reporting

7. Environmental and Social Responsibility

We are committed to minimizing our environmental impact and promoting the well-being of the communities in which we operate. All individuals representing BIG CARING GROUP are expected to:

  • Act responsibly with regard to health, safety, and the environment
  • Support community, ethical sourcing, and sustainability efforts where applicable

8. Reporting Concerns

If you observe or suspect any behavior that violates this Code or undermines ethical business conduct, we encourage you to report it.

  • Email: alert@bigcaring.com.my

We treat all concerns seriously and will maintain confidentiality wherever possible. No retaliation will be tolerated against those who report in good faith.

9. Accountablility

Everyone has a responsibility to uphold this Code. Violations may result in appropriate action in line with the seriousness of the breach. BIG CARING GROUP expects its employees and business associates to exercise sound judgment and take ownership of their conduct.

10. Review of the Code

This Code of Conduct is reviewed periodically to ensure its continued relevance and effectiveness in guiding ethical behavior across our business.